King Neptunes online casino makes use of Microgaming software to avail a wide array of games and bumper jackpots to its patrons. The casino has been in operation since 2000, and its dealings are certified by eCOGRA for safety and fairness. Moreover, the casino is the recipient of various awards including Casino Player’s “Best Gaming Platform” in 2005, plus “The Best Payouts” and “Top Online Casino” awards by Gambling Online Magazine. This King Neptunes review takes a look at all the factors that make the casino click.
Pros and Cons of King Neptunes Casino
- 24/7 support
- Microgaming games
- Protected by 128-bit SSL encryption
- Third-party audit report not readable
The Casino’s History
King Neptunes ownership structure has changed a few times since its formation. At present, it is considered a Babylon Group Limited subsidiary which is closely linked with Digimedia Group Casinos. Digimedia is one of the biggest providers of Microgaming casinos still in operation. The group comprises several companies that were once independent providers such as WagerShare, Fortune Lounge, BrightShare, ReferBack, and RedReturns. The company’s stellar reputation came under threat in 2014 when an affiliate was found hacking into other gambling related websites. The affiliate would then post links to different online casinos, some of which were owned by Digimedia Group without the necessary permissions. However, the group put a stop to this soon after the illegal activities came to light. Measures taken by the company included the removal of their links on the hacked websites and severing of ties with the affiliate account.
Current Bonuses & PromotionsThere’s a King Neptunes bonus offers a variety of benefits to gamers that use its platform. Both its new and existing clients stand to benefit from these bonuses on signing up and continuing to play at the casino. To begin with, every new client that signs up to the casino receives a loyalty cash card that tracks points rewarded by cash deposited. Every deposit over $50 earns players one cashback stamp point, and for every ten stamps received on a player's card, a cashback bonus is given. The value of this free cash is determined by averaging the ten deposits made. Gamers can also look forward to weekly promotions, leaderboard competitions, invite-only tournaments and much more. King Neptunes online casino appreciates Loyalty to a great extent. Every $10 spent earns registered players one loyalty point with 500 loyalty points earning a player a $5 cash bonus. The welcome bonus currently stands at 100% for the first deposit to a maximum of $100. Players need to deposit a minimum of $20 to qualify, and the bonus is subject to a x50 wagering requirement. As is the industry standard on bonuses, the funds and initial deposit remains locked until the meeting of all wagering requirements. The max bet that can be placed per round using the bonus is 30%, and the bonus is cashable on meeting the playthrough requirements. The games contribute different weights to the wagering requirements as follows:
- Parlor games and slots = 100%
- Table Poker, Roulette, Blackjacks (except classic blackjack) = 8%
- Classic Blackjack, Ace Video Pokers, Jacks = 2%
- Baccarat, Craps, Video and Red Dog = 0%
- Wagers using the casino’s ‘Gamble Feature’ = 0%
- Bets on Multiplayer Tournaments = 0%
King Neptunes Casino Games
The casino has over 100 games in its library with all the major options well represented. New sets are added to the platform regularly so every gamer should be sure to check out the latest products. Some of the most popular games to be discovered at the casino include:
- SlotsThe choices here include fruit machines, classic machines, video slots, and 3-reel varieties. The pokies come in different themes like the ocean, adventure, sports, and fantasy. Players also stand to land special bonus features like free spins, multipliers, and mega-spins after continued play and matching of particular combinations. There’s also the option to go head-to-head with other gamers as the casino holds periodic slots tournaments.
- Table GamesKing Neptunes online casino has different table game options in its library that gamers registered on the platform can play. Classic roulette is a popular option at the casino and different variations of the game at the casino. Players can choose between American, French, European, pro-series, and live roulette and play to their heart’s content.
- Card GamesPlayers have many card games waiting for them at the casino such as Blackjack, Baccarat, and Red Dog. The online casino offers card game players a unique advantage over playing at physical casinos. Poker fans can play the game peacefully from the comfort of their homes and not worry that their facial expressions will betray them to their opponents when they land good card combinations. Instead, they can split, hit, stand, or double down depending on the cards they have before them without undue external pressure.
- Live Dealer GamesLive games present the perfect complement for the many other games available at King Neptunes. These games offer rhythm and pace similar to physical casinos without the need to move from the house to an actual brick and mortar casino. The gameplay unfolds live via video stream, and professional dealers operate the casino equipment. Being this involved with the action can help a player develop their technique and game strategy.
All the casino’s games have a free version that new and seasoned players can make use of to polish up their gameplay before committing real money. Players can use the free play mode when their daily betting bankroll gets exhausted or when they are trying out a new game. Either way, gamers get to improve their skill for a chance to win handsomely later.
King Neptunes is also home to some big money jackpots including some progressive jackpot slots. In truth, these jackpots can be attached to any of the casino’s games. However, the establishment mainly features them in their slot machines and some video poker games too. The jackpot-winning odds are not that good but the returns are life-altering should luck shine a gamer’s way. To this end, players are advised to only play progressive jackpots as a side bet with funds that don’t severely affect regular gaming.
King Neptunes Casino Payment Options
King Neptunes strive to maintain a casino that’s secure from fraudsters and hackers. Customer information and deposits are protected using the latest SSL encryption. Moreover, the casino works with only the best internet banking options in a bid to promote their clients’ online internet security and enjoyable gaming. The house also uses a PlayCheck service that allows players to track all their account activities including funding, withdrawal, payouts, and bets placed. Visa, Mastercard, and Maestro cards are all supported with Neteller, Direct Bank Transfer, Moneybookers, INSTADEBIT, ECHECK, and ECO-CARD. Information on transaction times for each method is readily available at the casino, and details on the minimum deposits accepted with each payment option.
The casino processes every withdrawal within 24 hours. During this period, the casino analyzes the request made to confirm that there are no pending account transactions on all wagering requirements remaining. Players receive their payout using their preferred platforms on meeting all the set conditions. As well, gamers can reverse their payout requests anytime within these 24 hours. This option remains among the fastest means of funding the account for further gaming as the reversal is instant.
King Neptunes maintains different avenues through which their customers can get in touch with any complaints, compliments or suggestions. The help team is available 24/7 to help customers with any issues that prevent them from enjoying the casino’s games. Gamers can use any of the means below to contact them:
- Telephone: There is a toll-free number that clients can use when in Australia. Players from other countries can contact the casino’s representatives via phone too, but standard operator charges apply.
- Live Chat: Most gamers find this option to be the most convenient when looking to speak to the customer support team. An agent is available 24/7 to handle any problems a customer might face. Usually, the reply to a customer’s query takes only a few minutes.
- Email: This method is often the best option when players seek help to address a specific problem like payments and withdrawals. Each department has a unique email address that gamers can use to get more targeted help. However, players sometimes wait up to 48 hours before the customer support department replies to their email queries.
Licenses and Regulatory ApprovalKing Neptunes Casino holds permits from various regulatory bodies including The Malta Gaming Authority and Kahnawake Gaming Commission. These licenses help add to the casino's credibility as the regulators are known as among the best at handling customer complaints and ensuring they don't re-occur. The MGA, for instance, has in place many strict customer protection measures that casinos must adhere to for their licenses to remain valid. To this end, King Neptunes Casino promotes responsible gambling on their platform. Individuals must be above 18 years to game at the platform, and there are measures in place to help players not to develop an addiction. However, the above gaming regulators have limited jurisdictions. As such, the casino cannot operate legally in countries that don’t fall under the regulators’ control. Below are some of the countries where the casino’s operations are restricted:
- USA & Outlying Territories
- United Kingdom
- France & Outlying Territories
- Czech Republic
- South Africa
- Hong Kong
- North Korea