Mansion Casino UK was founded in 2004 by the Mansion Group which also operates Casino.com, another successful brand. It is powered by Playtech software but has a wide variety of games. The live dealer section is the most popular among the game categories but closely rivaled by slot machines. A player is at liberty to claim a number of bonuses and promotions offered by the establishment.
Pros and Cons of Mansion Casino UK
- Uses Great Software
- One of the oldest casinos around
- Up to £5,000 High Roller welcome bonus!
- Progressive jackpots
- Great place for VIPs
- £500 welcome bonus
- Does not accept US players
- Some minor software glitches
- Not the most innovative site
- Monthly withdrawal limits
- No refer-a-friend bonus
The casino has a pristine website that is available on PC only. It supports in-browser gaming and download options. For mobile access, players are redirected to the casino’s sister brand, Casino.com. This Mansion Casino UK review will highlight the salient features of the casino.
Bonuses and Promotions
- Welcome Bonus
Players in the UK have a special sign up bonus at Mansion Casino. New depositing players will benefit from a 100% Mansion match bonus. This can only be claimed after the new member has deposited a minimum of 20 Pounds in their account. The bonus will only match deposits to a maximum of 200 Pounds.Players who do not live in the United Kingdom can get a massive bonus of up to 5000 Pounds. Debutant players have to open a real money account and deposit some amount of money before the bonus amount can be availed to them. The bonus comes with two alternatives, a regular bonus and the high roller bonus.The regular version manifests as a matchup offer. It is a 100% match on the first deposit that the player makes in their Mansion Casino account. The casino will double the player’s money to a limit of 1000 Pounds. The second deposit will also be matched, but this time to only 50%. For instance, if a player deposits 100 Pounds, the casino will advance 50 Pounds in bonus funds. The total of 150 Pounds will be available for the player to use.The high roller bonus is available for those new members that deposit a total of 1000 Pounds. The high roller’s deposit attracts a 50% match up to 5000 Pounds.All Mansion Casino UK bonus amounts are transferred to the members’ accounts with immediate effect. They are redeemable, in that, they may be re-used by the player after the completion of certain prescribed conditions. The UK player bonus has a playthrough requirement of 40x. This means that any player who claims the bonus has to wager 40 times the amount of the bonus and deposit combined. Unless this condition is met, no money can be withdrawn. Similarly, the non-UK regular welcome bonus is subject to a 20x wagering requirement while the high roller bonus has the lowest requirement with 15x.The wagering requirement has to be met within 90 days of claiming. If the condition is not met, the casino will take what is left of the bonus and further confiscate any winnings associated with it.The extra funds may be used to play all games. Unlike other casinos, however, all games count towards meeting the wagering requirements. A player may only win up to 50 Pounds with the bonus funds. Moreover, bets exceeding 5 Pounds are strictly forbidden.Other conditions attached to the welcome bonus are universal casino regulations. A player has to be over the age of 18 years to get the bonus. It is also required of a player to download the casino software before the bonus can be claimed. For the non-UK player bonus, players should be keen to check out whether their jurisdiction falls under the restricted list. The bonus policy write-up under the terms and conditions will provide useful information to a new player.
- Refer a Friend Bonus
This bonus is common in the gambling business. It works as the name suggests; when an existing member of Mansion online casino refers a friend to register, both the referrer and referee will earn a bonus. However, the bonus can only be claimed when the referee makes their first real money deposit. The referrer, on the other hand, must have already made three deposits and have an open account for at least 30 days. The referrer earns 50 Euros while the referee is given 20 Euros. All bonus amounts are subject to a 25-time rollover on casino games.Existing members can invite friends by inserting their friend’s email address in the cashier section on the website. The bonus will only be awarded if the referred friend makes a deposit conforming to the minimum threshold. Each member is allowed a maximum of 20 referrals. The maximum that can be earned from this bonus is, therefore, £1,000.
- Loyalty Program
The Loyalty program at Mansion Casino is the garden variety comp point program. It is a five-tier program that will see the gambler progress from Bronze, Silver, Gold, Platinum, and VIP in that order. Upon registration, a new member is automatically inducted into the bronze level of the program. Placing a wager on any game earns the player a loyalty/comp point. The comp points will keep accumulating as the member progresses through the five levels of the program.
Each level has different perks, one better the previous one. For instance, the initial level offers a weekly bonus of 50 Euros while the Silver offers 75 Euros. At the highest level, a member will have a set of favors such as faster withdrawals and higher bonuses. The points earned from the VIP program can be redeemed for cash. The cash is immediately available for withdrawal.
The VIP level also comes with a concierge service that gives personalized service to members. The rewards in VIP are also tailored to the player’s needs.
Mansion Casino dominantly relies on Playtech software for its gaming provisions. Playtech’s reputation precedes it. It is known as one of the most reliable game suppliers in iGaming. High-quality graphics and an excellent user interface can be used to describe the software provider’s main credentials.
There are over 200 games in Mansion Casino. The library canvasses the broad categories of games and then some more. You will find slot machines, arcade games, table games, scratch games, and video poker.
Slots make up the bulk of the games in the library. The categories collect some of the best titles on the market through the various types of slot games. You can find classic slots, five reel slots, progressive slots, and RTP slots. The penny slots eschew different innovative themes which are both original and of impeccable graphic quality.
Perhaps the most popular of slot games is the Marvel Series, particularly those with a jackpot. Most of the titles in the Marvel series have 50 paylines and five reels. They include:
- Fantastic Four
- The Incredible Hulk
- Archer, and
- Iron Man among others.
There are 30 progressive jackpot slots with fantastic rewards on offer.
Blackjack and roulette are also sufficiently provided for in the table games category. Blackjack has a total of 10 variations including Blackjack Pro, 21 Duel Blackjack, UK Blackjack, Perfect Blackjack, Half Double Blackjack, and Progressive Blackjack, to name but a few. Roulette has 13 variations. These include:
- Mini Roulette
- Roulette Pro
- 3D Roulette
- American Roulette
- French Roulette, and
- European Roulette.
The live dealer games category features 9 table games including blackjack, baccarat, roulette, Casino Hold ‘Em, and other versions of the games mentioned above.
Mansion Casino conducts transactions using Euros, Norwegian Kroners, Japanese Yuan, New Zealand Dollar Sterling Pounds, Canadian Dollar, or US Dollars. However, many world currencies are accepted in the gambling establishment. Subject to a small transaction fee, any currency will be converted to the former currencies.
A 20 Euro limit is set as the default minimum deposit amount. Credit cards and debit cards have a maximum deposit limit of 25,000 Euros in a single transaction. E-wallets like Skrill and PayPal can only support up to 10000 Euros in deposits. However, with Entropay, a player may deposit up to 50,000 Euros in a single transaction.
Deposits seldom take more than 10 minutes to be credited to a member’s account. Players are also advised to set personal monthly deposit limits to avoid going over their budgets. Quite a number of deposit methods are supported by Mansion online casino UK. Depending on the availability of the method in the player’s country, any of the following methods can be used to reload a member’s account:
- American Express
- Euro 6000
- Visa Electron
- Paysafe Card
- Citadel Instant Banking
- Bank Transfer
Requests for cashing out have a slight delay. This is because cash out requests have to go through a verification process. The process involves providing proof of identification and proof of address. There is also a 48-hour pending period within which the funds tied to the cash out request may be used to play games. After 48 hours, withdrawals cannot be canceled. The request funds will then be expeditiously transmitted to a member’s card or bank account.
Withdrawal time ranges from 5 business days to 7 business days. It is a policy of the establishment that withdrawals will be facilitated through the same payment methods as was used to deposit funds into the member’s account. It is prudent to choose a method that is supported for cashing out as well. With the exception of Paysafe Card, Lobanet, and MasterCard, all of the above-listed methods can also be used for withdrawals.
Mansion Casino operates on a pillar of customer service. The help desk is available through phone, email, and live chat. Moreover, the service is available in English, German, Spanish, French, Italian, Swedish, and Finnish. The service is available 24 hrs in a day.
Client’s finances are also protected by industry standard encryption measures. The 128-bit encryption used by Mansion Casino protects client’s money and data from hackers and spyware.
Licensing and Restricted Jurisdictions
After 2015, all online casinos operating in the United Kingdom have to be licensed by the UK Gambling Commission. Consequently, Mansion Casino is fully licensed and in turn regulated by the commissioner in the UK. This only covers players in that region. For international operations, the government of Gibraltar has issued Mansion Casino a license. The Gibraltar Licensing Authority can determine complaints from disgruntled customers. The provisions of the Gibraltar Gambling Act of 2005 apply.
Due to harsh laws in some countries, Mansion Casino is strictly prohibited from carrying out business. These countries include Portugal, Panama, USA, Germany, Costa Rica, Turkey, Bulgaria, Israel, UAE, Saudi Arabia, France, and Pakistan, among others.
Mobile SupportMansion Casino UK play online is stable and uninterrupted. Mansion Casino website can be accessed using commercial browsers such as Chrome, Firefox, Safari, and Internet Explorer. Unfortunately, Mansion Casino is not available on mobile platforms. There is neither a mobile application nor a downloadable version of the software that is compatible with smartphones or tablets. When players attempt to access Mansion Casino on their phones or tablets, they will automatically be redirected to Casino.com mobile site. Casino.com is a sister company to Mansion Casino. It has a mobile app which is compatible with Android, Blackberry, Windows, and iOS devices. Members of Mansion Casino can use their credentials to log into Casino.com.
Advantages of Mansion Casino
- Players can sample over 200 titles at Mansion Casino. The gaming library samples the newest and most popular titles in each genre and avails them to the player. Moreover, games can be launched in instant play meaning no download is required to commence play. There is also a provision for free games
- There is a range of ways a customer can use to make payments
- Players are also afforded a substantial welcome bonus with relatively minimal requirements attached
- There are fantastic rewards for the player with the VIP treatment in the loyalty program.