Viks Casino Review 2018

Viks Casino
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Welcome bonus 100% up to €1000
Free spins 50
First deposit bonus 100% up to £200

Viks online casino is one of the most highly recommended casinos today. With multiple deposit methods and as a host to many top-notch software providers, it has earned a good reputation in the online gambling community.

Pros and Cons of Viks Casino

  • Good range of slot games
  • Live casino
  • Mobile site
  • Welcome bonuses are generous
  • An inactive 12 months account
  • No 24/7 support
  • Free Spin max withdrawal limit is €100

The casino was launched in 2016, and it is fully owned by Every Matrix N.V. Casinos, an online betting software specialist that sells B2B programming solutions. Apart from sports betting, the company also offers wallet handling, player handling and reporting, KYC services, payments, and frauds services. Viks is just one of the several casinos running under the Every Matrix flagship.

Viks has a dual licence from the UK Gambling Commission and the Government of Curacao.

CASINO INFO
Website viks.com
Year Established 2016
Casino Type
Manual Flushing No
RTP 97%
Live Chat Yes
Languages se gb
Casino Owner EveryMatrix NV Casinos
Currencies
AUD, BGN, CAD, CHF, CNY, CZK, DNK, EUR, GBP, GEL, HRK, HUF, KRW, LTL, MXN, NGN, NOK, PEN, PLZ, RON, RUB, SEK, TRY, USD, VEN, SAR
Min Deposit £20
Max Deposit €500
Cashout time 24-48 hours
Payout ratio 97%
Support Mail support@viks.com

Current Bonuses and Promotions of Viks Casino

One thing that makes Viks a very tempting casino is its promotions. As of the time of writing this Viks Casino review, there were at least five promotions advertised on its website. Here are a few that you can check out.

  • Welcome Bonus – players can enjoy a maximum of £1,000 matchup on their first deposit plus 50 free spins. You can only play the free spins in Book of the Dead. Here are some rules about this promotion:
    • Minimum deposit is £25
    • The Viks casino bonus will expire 30 days after the registration
    • The promotion is only available to new players
    • Skrill and Neteller are not qualified as funding options
    • The withdrawable winning has a maximum of twice the amount of the bonus. This means that if you deposited £1,000 and got the same amount as a bonus, the maximum money you can withdraw is £2,000, even if you won more than that.
    • The wagering requirement for this bonus is 30X. You cannot withdraw your initial deposit or the bonus money and your winnings unless this wagering requirement is met.
    • The bonus spin can only be claimed once and is worth £0.10 per spin.
    • The wagering requirement for the free spins is 35X
  • Game of the Week – in this promotion, the player gets 50 free spins if he wagers £100 on a slot game between Monday to Sunday. However, he can only claim the bonus spins on Monday. Other rules you need to know are:
    • You can only get the free spins if you wager £100 on the game of the week.
    • The wagering requirement for the free spins is 35X
    • Each bonus spin is worth £0.20
    • Maximum withdrawable payout amount from the free spins winnings is twice the amount of the spins won. Since the value of each spin is £0.20 which totals £10, the maximum you can withdraw is £20.
  • Are you #1? – this is a weekly tournament where you earn 1 point for every £10 wagered on selected games. The top 15 players of the week will get rewards. The highest price is £250 in cash and the lowest is £10 in the form of bonus spins. Some things to remember are:
    • The only real money will be accounted in the leaderboards
    • Players can join either the desktop or mobile version of the contest
    • Only the first and second placers will get cash rewards. The rest will get their prizes in bonus spins
    • Before the bonus cash can be withdrawn, the player must meet a 10X wagering requirement
  • Friday Bonus Spins – every Friday, players will get 35 bonus spins for a £25 deposit. This promotion has its own terms, which are shown below.
CASINO SCREENSHOTS
Viks Casino
Viks Casino
Viks Casino
Viks Casino
Viks Casino
  • The promo only applies on Friday.
  • You can only wager the free spins on Friday
  • The maximum withdrawable amount for winnings in which the bonus spins were wagered is twice the value of the free spins. The free spins have a value of £0.20 which totals £10 so the maximum you can withdraw is £20.
  • The wagering requirement is 35X
  • Sexy Saturdays – every Saturday, the casino will matchup your deposit by 100% up to £100. Like the other promotions, the maximum winnings that you can withdraw from the bonus is twice that amount.
  • Sunday Funday – every Sunday, players can get as much as 10% cashback on all house wins by playing their favourite slots. Maximum cashback is £100. The cashback will be in the form of bonus money and this is subject to the following rules:
    • The player must have at least deposited £20
    • The cashback is based on the losses of the player on slot games only
    • All credit calculations are in EUR
    • The minimum cashback amount to qualify is £10
    • The cashback bonus must be wagered 10X before the player can withdraw the money
    • The cash back bonus will expire in 7 days

    Games Offered by Viks Casino

    Viks has three main lobbies that a player can go to the casino, live casino, and sports. To get to the game that a player desires, he must use the drop down on top of the page to select slots, table games, jackpot, or classic. The player can also choose games based on the provider. On the upper right, there is a search box where the player can type the title he is looking for.

    • Casino – this section houses all table games and slots. The classic games offered here are Mystery Joker, Jackpot 6000, Golden Goals, and Lucky 8 Line. There are only four table games available in this section. These are Blackjack, Casino Holdém Poker, Low Limit Roulette, and Low Limit French Roulette.
    • Live Casino – this lobby has all the live dealer games, and players can choose between poker, baccarat, roulette, and blackjack.
    • Sports – this is the lobby for the sports betting site. The player can choose among the following games:
      • Football
      • Tennis
      • Basketball
      • Futsal
      • Handball
      • Ice Hockey
      • Table Tennis
      • Volleyball
  • Welcome bonus
    100% up to €1000

    Available Platforms

    There is no download required for all the games found in Viks Casino. It also does not have apps for phones since the casino was designed to be mobile friendly. All phones that have modern browsers can run the games, provided that the phones also have the appropriate components like adequate memory and processor speed.

    Payment Options Deposits and Withdrawals

    The casino offers several methods to fund your account. Below is a table that shows a quick snapshot of the financial institutions that you can use.

    METHOD

    FEE

    MAXIMUM FEE

    MINIMUM DEPOSIT

    MAXIMUM DEPOSIT

    PROCESSING TIME

    Visa / Mastercard

    Free

    Free

    £20

    £5,000.00

    Instant

    Bitcoin by Cubits

    2.5%

    £10.00

    £20

    £5,000.00

    Instant

    EcoPayz

    2.5%

    £10.00

    £20

    £5,000.00

    Instant

    Neteller

    2.5%

    £10.00

    £20

    £5,000.00

    Instant

    Skrill

    2.5%

    £10.00

    £20

    £5,000.00

    Instant

    Skrill 1-Tap

    2.5%

    £10.00

    £20

    £5,000.00

    Instant

    Trustly

    2.5%

    £10.00

    £20

    £5,000.00

    Instant

    PaySafe Card

    2.5%

    £10.00

    £20

    £200.00

    Instant

    These are the important deposit terms that one must know.

    • Cash deposits sent to the company are not accepted.
    • All deposits must come from an account under your name.
    • Your money is not insured

    For withdrawal, the player can choose from the options like Bank Wire Transfer, Visa Debit, Neteller, Visa Electron, instaDebit, Visa, Trustly, EcoPayz, and Skrill.

    Some key pointers to remember:

    • The deposit method is also the default withdrawal method.
    • If you are going to withdraw funds that you did not wager, you will go through a KYC process, also known as Know Your Customer. You will be required to submit documents proving your identity.
    • There is no withdrawal limit.
    • If you are trying to withdraw more than £25,000 from your winnings, the casino will allow you to withdraw a maximum £10,000 per week.

    The time it takes to withdraw depends on the method. Timeframes are shown below.

    • EWallets – can take anywhere from a few minutes to one hour
    • Credit and Debit Cards – the transfer between the casino and the credit card facility can take 72 hours. The funds may take 30 days to reflect back in your credit card
    • Bank Transfers – normally takes between 3 to 7 days
    • Check deposits are not offered

    There is a processing time that can last up to 48 hours for all withdrawals. This processing time does not include identity verification of customers.

    Deposit Methods
    Withdrawal Methods

    Customer Service

    There are three ways that a customer can expect support: phone, live chat, and email.

    The email support is only accessible through the Contact Us link. The phone numbers vary depending on your country. But for the UK, you can call the customer service hotline at +44 20 3389 6555. The phone support is not 24/7 and is only available from Monday to Friday between 9 AM and 10 PM CET.  

    For live chat, you can expect an answer between 9 AM to 10 PM CET from Monday to Friday. On weekends, the chat support is open from 9 AM to 8 PM CET only. The live chat button is found at the bottom right of the browser.

    Support is available in English, German. Swedish, Finnish, and Norwegian.

    Restricted or Accepted Countries, Currencies, and Languages

    Viks has restricted roughly 63 countries. The good news is that the casino accepts more than 100 countries. Below are a few examples of countries that cannot register:

    • Afghanistan
    • Armenia
    • Australia
    • Bulgaria
    • China
    • Congo
    • Denmark
    • Ethiopia
    • France and several territories
    • Greece
    • Hungary
    • India
    • Ireland
    • Italy
    • Mauritius
    • North Korea
    • Pakistan
    • Palestinian Territories
    • Portugal
    • Puerto Rico
    • Romania
    • Saudi Arabia
    • Spain
    • United States

    The website supports several languages. These are:

    • German
    • English
    • Finnish
    • Norwegian
    • Swedish

    The casino also accepts several currencies. However, this will be converted into GBP once deposited. The withdrawals will also be the GBP equivalent in these currencies at the time of withdrawal. The currencies accepted are:

    • AUF
    • BGN
    • BPS
    • CAD
    • CHF
    • CNY
    • CZK
    • DKK
    • EUR
    • HRK
    • KRW
    • MXN
    • NOK
    • PEN
    • PLN
    • RON
    • RUB
    • SAR
    • SEK
    • TRY
    • USD

    Game Developers

    The known developers of Viks are the following:

    • Microgaming – a globally renowned provider. Its games are present in almost all casinos.
    • Novomatic – one of the highest-earning developers in the world with a revenue value of 2.5 billion EUR in 2017. It also provides physical cabinets that house a gaming machine to land-based casinos.
    • Edict (Merkur Gaming) – this has been in the casino business since 1998 and is licenced by the UKGC.
    • NetEnt – one of the best software providers in the world and has popular games like Jumanji and Gonzo’s Quest.
    • IGT (WagerWorks) – a premier provider of games that focuses on modernizing games to keep up with player demands.
    • Kalamba Games – a young gaming provider based in Malta. It started operating in 2016.
    • Evolution Gaming – this company specializes in live casino platforms.
    • NextGen Gaming – the company behind games like King Kong Fury, Renegades, and Samurai Split.
    • Play'n GO – a company focused on slots in the mobile platform.

    Conclusion

    Viks has the look and feel of a Viking theme. And this is probably why it was named so. Even the promotional posters show the same theme. Overall, this is a casino that is very likely to satisfy the cravings of gambling enthusiasts.

    It has an impressive list of promotions. The welcome bonus is enticing. But the big catch is that the wagering requirements are steep. The maximum that a person can win from bonus money is also a little ridiculous.

    It has done a good job of providing several languages to support customers. But the lack of a 24/7 customer service may prove to be a detractor in the future, considering that the casino is available in more than 100 countries.

    Another setback is the fact that it has restricted 63 countries. And when you check this list, a lot of these countries are home to avid gamblers so the casino is losing a huge potential to earn from these areas.

    Another plus for the casino is the dual licence, which few casinos have. It is also a good thing to know that it houses a huge portfolio of games coming from different providers. Any new player coming from other casinos will definitely find himself in familiar territory. This is especially so because the website was designed to allow a player to browse games by developer name.

    TOP SOFTWARE PROVIDERS
    Microgaming
    Playtech
    Netent
    Play'n Go
    Betsoft
    iSoftBet
    Evolution Gaming
    Bally

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